Account Management
You have the right to delete your HIROSCORE account and all associated data at any time. This page explains what happens when you delete your account and how to request deletion.
When you delete your account in the app, the following data is permanently removed straight away. Requests by email are processed within 30 days:
⚠ Account deletion is permanent and cannot be undone. All your progress, focus areas and data will be lost. If you wish to use HIROSCORE again after deletion, you will need to create a new account.
In limited circumstances we may retain certain data after deletion where required by law or for legitimate security purposes:
If you cannot access the app, email us directly and we will process your deletion request within 30 days.
Subject line: Account Deletion Request
Include the email address associated with your account. We will confirm once deletion is complete.
If you are a parent or guardian requesting deletion of your child's account, please email privacy@hiroscore.com with the subject line "Child Account Deletion Request". Include your child's account email address and confirm your relationship. We will process the request within 30 days.
For any questions about account deletion or your data rights, contact us at privacy@hiroscore.com.